Vacancy overview

About Canary Wharf Group

Canary Wharf Group (CWG) is the developer of the largest urban regeneration project in Europe. CWG develops, manages and currently owns interests in approximately 7.5 million square feet of office space, 0.9 million square feet of retail and over 1,000 Build to Rent apartments and 395 affordable units. 

 CWG is the largest sustainable developer in the UK with over 11 million square feet of sustainable certified buildings. CWG also excels operationally as it purchases 100% electricity from renewable sources since 2012 and zero waste to landfill since 2009.

 CWG has created a 24/7 city where people can live/work/play on the Canary Wharf estate and enjoy all the benefits: great transport links, access to green spaces and waterside living; and a wide range of amenities including an award-winning arts and events programme. Canary Wharf’s retail offering comprises over 300 shops, including grocery stores, pharmacies, health clubs, bars and restaurants, all within 15 minutes’ walk.

The Company’s current £1.3bn construction activity is composed of 500k square feet of commercial properties and over 1,100 new homes for sale and rent.

Website: www.canarywharf.com

Instagram: @canarywharflondon @woodwharf
Twitter: @YourCanaryWharf, @CanaryWharfGrp @Level39CW, @Wood_Wharf

Our Culture and Values

Working at Canary Wharf Group means working for a forward thinking, collaborative team. We hire staff who strive to make a difference and achieve the highest standards. Everyone is empowered to make a difference and our ethos encourages everyone to think like an owner.  Our business puts our customers and people at the heart of everything, we work to meet their needs and exceed expectations.

Our mission is to empower our people, engage our communities and create sustainable places.

Our values help us achieve exceptional results:

Excellence                 Commit to achieving the best with integrity

Collaboration                           Make us of our vast experience and knowledge to work effectively together

Engagement                             Develop our people, our communities, our stakeholders and our suitable environments and be exceptional while respecting others

Ownership                               Take responsibility and pride in what we deliver. Everyone has the opportunity to make a difference.

Innovation                               Embrace change and encourage innovation

 The Job Opportunity

• To process any external and internal correspondence including, letters, contract documents, specifications, draft purchase orders and statements.

• To open, mark up and distribute incoming mail as required.

• To arrange meetings and maintain the Building Manager’s and Building Services Manager’s diary.

• To prepare as necessary and when required any minutes arising from meetings and distribute to the relevant personnel.

• To carry out secretarial duties including audio, copy typing, word-processing and photocopying.

• To maintain and administer the filing system.

• To type ad hoc reports and proof read as necessary and carry out audio/copy typing for Building Manager.

• To prepare a holiday planner for the department in conjunction with the People & Development Department .  Keeping an up to date record of all holidays and sickness for BM office, maintenance teams and Loading Dock operators in conjunction with the People & Development Department .

• To answer the telephone and process messages as required, and relay them to the appropriate person.

• Collate all information for the production of the monthly payroll, 4 weekly payroll including overtime forms.

• Organising, Tenant Practice Fire Evacuations.

• To ensure that all incidents with insurance implications are reported to the Insurance Department.  To progress the insurance incident report procedures and to keep all the relevant parties fully informed of the progress.

• To have a good understanding of Yardi, M2 or similar system and raise purchase order requests for, but not limited to, stationery, tea/coffee supplies, First Aid supplies and control its issue and usage along with all other office consumables.

• Raise all other equipment purchase order requests in the absence of the Building Accounts Administrators.

• To maintain and log various administrative documents for the department e.g. Tenant Contact Lists, Stacking Plan, Building Density Schedule, Tenancy Schedule etc.

• To review and update relevant procedures as per request of BM.

• To organise and co-ordinate 6 monthly All Tenant Meetings.

• To oversee the Shower Booking system and be the main admin user.

• To maintain and amend CAD drawings as required.

• To assist BM with any relevant tender documentation.

• To carry out any other duties as requested by the Building Manager.

• The incumbent should be highly numerate and possess GCSE maths as a minimum and ideally A Level Maths or equivalent.
• Possession of a relevant qualification in Book-keeping/Accounts eg ACCA would be highly desirable.
• The incumbent must be computer literate and proficient in Microsoft Word, Microsoft Excel, Windows XP Professional, Microsoft Outlook and also have thorough experience of working with spread sheets.
• The incumbent should possess a good standard of written English; GCSE English Language is essential.
• Experience of working in Property Management is desirable, but not essential.

To achieve our company vision, mission and values, there are core responsibilities within each job role that helps us provide a consistent, safe and effective approach, whilst improving the service that we deliver. All staff shall:

• Adhere to our Health, Safety, Quality and Sustainability requirements as detailed in our policies within our Integrated Management System. The latest documents including relevant procedures and forms can be found on SharePoint, with Trade Contractor and Consultant related documents on Asite.

• Act responsibly, and take care of yourselves and others. Follow all necessary precautions, guidance and instructions when conducting, supervising or managing a task.  Further details regarding Health & Safety are set out in the Health & Safety Policy, within our Employee Handbook and are available within our health and safety management system located on SharePoint.

• Protect the environment and reduce our environmental impacts through reducing energy use and minimising waste produced onsite. Staff should adhere to the procedures in our environmental management system. Relevant documents are located on SharePoint.

  
  

What We Offer:

Diversity and Inclusion

We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction.  

We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.

Flexible Working

As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity.  Therefore, we are open to consider flexible working arrangements, both temporary or permanent. 

Learning and Development

At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.

 Other Benefits:

 We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind.

From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.

For more information about CWG, please visit www.canarywharfgroup.com.

Instagram: @canarywharflondon @woodwharf
Twitter: @YourCanaryWharf; @CanaryWharfGrp @Level39CW, @Wood_Wharf