● Consistently meet and exceed sales goals

● Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships
● Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships
● Contribute to a technology led in-store experience for customers that both surprises and delights them
● Maintain extraordinary customer experience feedback scores on service evaluation through NPS.
● Act as brand ambassador - embody brand values, engage customers on the brand, be knowledgeable in all aspects of this conversation
● Uphold consistent inventory accuracy and controls in store through regular cycle counts and overseeing inbound and outbound inventory. Track receiving and removal of products.
● Track metrics for BOH fulfilment, mis-pulls, cycle counts & overall inventory accuracy. Use this information to grow the team further and take action when necessary alongside in-store leadership
● Contribute to Loss Prevention in all areas of the business, set expectations & informally train alongside leadership
● Onboard new hires while providing in the moment coaching to improve performance of existing associates
● Contribute and lead through training and customer experience programs
● Maintain and manage a professional, healthy, and productive work environment alongside team in store

● Retail Experience required.

● Experience working with a sales or retail organization and/or operationally intensive business.
● Ability to work in a fast-paced and ever-changing environment
● Strong interpersonal skills and the ability to interact effectively with diverse personalities
● Driven approach to take on new challenges with the self-motivation for your work and career
● Excellent communicator with a passion for people
● An effective and expedient problem-solver with a keen attention to detail
● Positive attitude and feels there is no task too small and no task too large

● Available to work a minimum 40 hours per week

● Daily open availability across a full 7 day work week
● Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business