Vacancy overview

Vacancy Tenancy Officer (Hybrid Working)
Employer Watmos Community Homes
Vacancy type Job
Reference number Ten3169
Form of employment Full Time
Salary / Rate £32,908 - £32,908
Hours 37.00
Published 09/03/2023
Closing date 26/03/2023

Duties

Leading the way in resident managed housing Watmos' unique approach has put it at the forefront of transforming communities and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.

Job Purpose:

  • Deliver a high-quality tenancy management service by ensuring the needs of residents are met throughout their tenancies.
  • Responsible for the end-to-end tenancy processes including the maintenance of tenancy records, allocations and lettings, responding to ASB complaints, conducting tenancy visits, resident engagement, providing tenancy sustainment support including signposting where appropriate and tenancy enforcement activities.
  • Maintain accurate and timely records in relation to all aspects of tenancy management. 

In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.

Essential criteria

This role involves the effective delivery of end-to-end tenancy processes and providing a high quality tenancy management service by ensuring the needs of residents are met throughout their tenancies.

The successful candidate will possess experience of working in social housing and have a proven track record in the delivery of high-quality housing services to customers as well as excellent written and verbal communication, interpersonal, report writing, organisational, negotiation, I.T. and customer service skills.

Additional information

To download a recruitment information pack and complete an online application form:

https://watmos.current-vacancies.com/Careers/Watmos%20VSP-1722

 

e-mail: [email protected]

Write to: Jen Medza, Human Resources Assistant

Watmos Community Homes, 116-120 Lichfield Street,

Walsall, West Midlands, WS1 1SZ

Closing Date: 26th March 2023

This vacancy is closed and is no longer taking applications