The successful candidate will work as part of our Safe 2 Go Home Service and be responsible for providing an essential and efficient housekeeping, basic maintenance, and transport service to the patient homes whilst meeting the needs and objectives of both the department and the wider Trust. 

• The de-cluttering of unwanted furniture/equipment/personal patient possessions.
• Observing all departmental procedures, current road laws and legislation and reporting any changes to your driving licence to the SafeToGoHome Project Manager.
• Reporting any incident/accident to the SafeToGoHome Project Manager.
• Vacuums carpets and upholstery; carries out dust control, and mopping.
• Damp dust furniture and all surfaces, including those at a high level; clean internal glass and remove finger marks e.g. on doors and surrounds.
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• Good knowledge of housekeeping and basic maintenance techniques and procedures.
• Good customer service skills, with the ability to respond sensitively to patient queries; demonstrating empathy and compassion.
• A methodical and accurate approach to work activities and capable of following procedures and systematic processes.
• Ability to manage time, organise and prioritise work; whilst showing initiative when working on their own and as part of a team.
• Ability and willingness to learn new skills and to attend training.
• Good team player with the ability to communicate and engage effectively with all grades of staff/patients, in busy and challenging environments.
• Committed and enthusiastic towards providing high service standards.
• Able to drive and safely handle a vehicle.
• Able to carry out basic measurements for rails and adaptions, change lightbulbs and fit hand rails, key boxes etc. in patients homes.
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• Use of PDA device for implementing work tasks.
• Knowledge of London Boroughs Southwark and Lambeth.
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• Knowledge of manual handling procedures.
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• Knowledge of health and safety procedures

• General Standard of Education. Relevant experience in a similar industry. Commitment to learn new working methods.
• Knowledge of procedures to NVQ 3 or equivalent, relevant certification or equivalent experience, skills and knowledge.
• Good command of the English language, including oral and written communication skills.
• Clean Full UK driving licence.
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Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust,  or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.