Vacancy overview

WHO IS VERTUS?

Vertus is part of the Canary Wharf Group, one of London’s great landlords. Over the last 30 years the Group has serviced the world’s blue-chip corporate and retail tenants whilst undertaking the design, construction and management of the ever-growing Estate.

Canary Wharf Group has built this reputation by providing exceptional service through estate management, building management, public space management and security.

The Vertus team manage all aspects of the Build to Rent assets on the Estate, as well as the initial management during the final construction programme and handover period.

The team are based on site and comprise a core group of experienced specialists and individual building management members, dedicated to the leasing and management of both the building and the apartments.  This team have a comprehensive track record of delivering excellent service and are dedicated to meeting the needs of their customers and residents.

The Vertus team is dedicated to providing a superlative service to residents, 24 hours a day and 365 days per year.

Vertus are looking to recruit a Flushing Operative to join our Facilities Team. Reporting directly to the Head of Facilities, you will ensure that Residents (tenants) have the best rental experience and consistently deliver the highest levels of customer service, becoming a Vertus brand ambassador.

• Flushing in accordance with HSG
• Follow the correct procedures for setting up and flushing closed Low Temperature Hot Water and Domestic Cold Water Boosted system to BSRIA guidelines.
• Ensure sinks, showers and baths are left clean after flushing is carried out
• Compile correct computer-generated test sheets and engineers’ reports using our master templates.
• To complete all tasks in an efficient and timely manner To maintain high standards of housekeeping throughout the floors.
• To be thoroughly familiar and comply with the Company's "Health & Safety" policy and procedures and to immediately report any hazards or infringements to the HOF.
• To complete all associated paperwork on a daily basis in accordance with company procedures.
• To support with resident moves/refurbishments and general reconfigurations.
• To ensure that all residential support facilities are operational and of a high standard.
• To carry out any other reasonable duties as requested by the HOF.

1. The applicant must show a degree of manual dexterity and be able to follow basic technical instructions.  Good communication skills are required in order to liaise effectively with tenants and other members of the Maintenance Team.

2. The duties may include some form of heavy lifting and strenuous physical activity.  Therefore, the incumbent must have the ability to undertake such duties.

3. The applicant must be self-motivated, approachable and demonstrate willingness to assist others.

4. The applicant must be of smart appearance and bearing and punctual.

5. The incumbent must have an appreciation of the importance of customer service and how this is applied in the context of Canary Wharf.