We have a band 3 Agenda for Change 0.6 FTE Assistant Technical Officer post within the Hearing Implant Centre. This is a fixed term for 18 months position. 

This role is an opportunity to join our busy and friendly multi-disciplinary team to assist in providing technical support to patients under the care of the Adult and Paediatric Hearing Implant Services. 

We are seeking a highly motivated person with excellent communication, problem-solving and organisational skills, as well as the ability to work on their own initiative. Experience dealing with the public and experience in a care setting is desirable.

The successful applicant will work within a team of assistant technical officers and closely with audiologists in the department to support our patients in maintaining their hearing devices. There will also be engagement with the wider multi-disciplinary team including our advanced nurse practitioner, the medical and surgical team as well as the speech and language therapists and teachers of the deaf. Full training and support will be given to use hearing implant and hearing aid clinical device programming software and to be able to use department specific systems and processes for hearing implant delivery and ordering.

• Good communication skills (written and verbal)
• Good organisational, problem solving and prioritising skills
• • Ability to confidently use digital and paper based systems
  • • Ability to work methodically with minimal supervision
    • • Ability to work well within a team
      • • Experience with Microsoft Office including Excel
        • • Experience in public facing role
          
          
        
        
      
      
    
    
  
  

• Ability to communicate with colleagues or all disciplines and levels
• Knowledge of information governance and patient confidentiality
• • Administrative/ clerical experience
  • • Experience working within a team
    • • Experience working in a healthcare setting
      • • Experience working with the hearing impaired or those with communication difficulties
        • • Experience in repairing hearing devices
          
          
        
        
      
      
    
    
  
  

• A to C grade in English and Maths or equivalent

We have a band 3 Agenda for Change 0.6 FTE Assistant Technical Officer post within the Hearing Implant Centre. This is a fixed term for 18 months position.