Vacancy overview

Vacancy Supported Housing Manager
Employer Akt
Vacancy type Job
Reference number Sup4154
Form of employment Part Time
Salary / Rate £22,377 - £22,377
Hours 21.00
Published 09/02/2025
Closing date 18/02/2025

Duties

About Us
akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance.


The Team
This role sits within akt’s new Supported Housing Scheme in Lambeth, which is planned to open in April to May 2025. This is a three-year funded joint project with Metropolitan Thames Valley Housing Association and Lambeth Council. The role is part of the Services team and is supervised by the Director of Services. Other members of the team include two part time Housing Support Workers and a part-time Youth Engagement Co Ordinator.

Job Summary
Please note this is a part time vacancy working 21 hours per week, with a pro rata salary of £22,377 per year. Working hours are three or four days per week, Monday to Friday between 10am - 6pm with some evenings and weekends, as required.

Responsible for the opening and then day to day management of the new LGBTQ+ housing scheme commissioned as part of SHAP funding as part of Lambeth Young People's Housing Pathway. The accommodation is a LGBTQ+ supported housing service with six units for young people aged 18-21 years with Monday to Sunday staffing between 9am and 8pm.

The service will be delivered as a partnership between akt and Metropolitan Thames Valley Housing Association:
  • akt will deliver the bulk of the support for the young people living at the accommodation.
  • akt will also provide training to professionals and support to LGBTQ+ people across the rest of the pathway and with frontline council teams, to ensure professionals are working in an LGBTQ+ informed and inclusive way.
  • Metropolitan Thames Valley Housing Association will deliver specialist support around housing management and tenancy sustainment and will provide management oversight and out-of-hours capacity.
More details about the job role can be found in the job information on our website. 

Essential criteria

  • A demonstrable high level of understanding of the issues affecting LGBTQ+ young people who have experienced homelessness.
  • Extensive experience of managing a team working within a housing setting.
  • Experience of raising safeguarding concerns, navigating safeguarding processes and implementing associated actions, including representing the service and organisation at strategy meetings and case conferences.
  • Demonstrable understanding of Health and Safety legislation and experience of implementing and monitoring compliance with Health & Safety, HR and operational policies.
  • Ability to keep clear and up-to-date case records and proficient use of Microsoft Office 365 based applications.
  • Experience of supervising staff who are working one-on-one with and assessing the needs of homeless people, residents to move on to long terms accommodation.
  • Up-to-date knowledge of the welfare issues and housing legislation affecting vulnerable young people.
  • Good communication, negotiation, influencing and advocacy skills with individuals and organisations.

This vacancy is closed and is no longer taking applications