Vacancy overview

Vacancy Community Liaison Officer
Employer Not specified
Vacancy type Job
Reference number Com1383
Form of employment Not specified
Salary / Rate £30,000 - £34
Hours Not specified
Published 04/10/2019
Closing date 18/10/2019

Duties

Berkeley St Edward are seeking to appoint a person to lead community liaison at Oval Village. This individual will develop and manage relationships with the existing community, and be pro-active in building new relationships. Working closely with the Construction, Land and Communication teams, they will play a pivotal role in communicating key technical issues to the community during the construction process. Working alongside key public, private and voluntary partners, the post will bring about lasting social, economic and environmental improvements. 

We are looking for a highly motivated creative individual with the knowledge and experience to fill this new role. You will have energy and drive, but also patience and humility. You will be confident and credible with our senior regeneration partners, but also work alongside local residents and undertake routine reporting activities. 

Shift Pattern: 8:00 a.m. to 5:30 p.m. (this could be a part time role, expectation of evening meetings etc.)  

RESPONSIBILITIES AND ACCOUNTABILITIES 
  • Effectively communicate technical issues with the community during periods of key site activities. (Note: a detailed technical understanding of construction activities is beneficial but not required for this role). 
  • Pro-actively develop relationships with the local community, including door knocking existing neighbours to ensure they have all the information required on the development. 
  • Create effective and impactful methods of communication with residents to gain their endorsement. 
  • Communicate key site activities with the community and key local stakeholders. 
  • Manage the Community Engagement Plan with the local community and stakeholders. 
  • Coordinate Community Liaison Groups and develop relationships with key attendees. Seek to encourage more members of the community to attend. 
  • Prepare the content of the project and construction updates with the Project and Land team. Develop quarterly newsletters with the Communications team. 
  • Build relationships with the existing community, resident groups and key local stakeholders. 
  • Support the project Employment and Skills Coordinator on delivering the Employment and Skills Plan, including engaging with schools and youth workers. 
  • Assist the sustainability team in measuring the social value impact of Oval Village. 
  • Support cohesion between all relevant stakeholders, predominantly Berkeley, subcontractors, Lambeth Council and local residents. 
  • Act as an ambassador of Berkeley St Edward by promoting our strategic objectives for creating a new community.

Essential criteria

Essential Requirements
  • Team work: Takes a collaborative view and actively encourages and promotes a team approach to achieve the required result or objective
  • Building relationships: Builds and maintains good relationships with customers and colleagues by adopting the most appropriate approach to deal with people and situations. Encourages the contribution of others and takes their views into account. 
  • Developing people: Demonstrates a genuine interest in coaching and developing others in order to improve performance. 
  • initiative: Takes appropriate action before being asked and actively finds solutions to problems 
  • Self-confidence: Projects a realistic belief in one’s own ability. Not afraid of criticism, will raise issues and challenge even in the face of expected or actual opposition 
  • Business awareness: Has an up to date and detailed understanding of the needs of all our customers and the needs of Berkeley St Edward. 
  • Self-development: Takes responsibility for personal improvement, learning from experience and new situations 
  • Innovation: Thinks of and/or encourages new ideas, and is keen to experiment and see ideas implemented 
  • Judgement: Displays good judgement ability. Makes timely and balanced decisions based on available information but is prepared to review if circumstances change 
  • Strategic approach: Contributes to strategic plans within the organisation. Able to apply knowledge of industry, market and organisation to long term strategy 
  • Forward planning: Anticipates the possible demands and outcomes of a particular task or situation – plans and prioritises appropriately. 
  • Personal drive & enthusiasm: Motivated to initiate and persist toward a chosen objective or to grow within their role/career. 
  • Determination: Demonstrates repeated effort over a period of time, overcoming obstacles in order to achieve a goal. Willingness to take on additional responsibility. Shows willingness to support team objectives and outputs by seeking additional responsibility.
PERSON SPECIFICATION 
  • Proactive, self-driven, results-oriented with a positive outlook 
  • Keen to deliver exceptional customer service ? An effective leader, motivator and mentor 
  • Proactive, flexible and reliable 
  • Credible, and comfortable in dealing with a wide variety of stakeholders 
  • Reliable, tolerant, and determined 
  • Team player 
  • Empathic communicator, able to see things from the other person's point of view 
  • Well-presented and business like

To apply please forward your CV to Marlene Boateng- Via email to [email protected]

Documents

  • No documents available

This vacancy is closed and is no longer taking applications