Vacancy overview

Vacancy Senior Housing & Welfare Advice Worker
Employer The Manna Day Centre
Vacancy type Job
Reference number Sen4363
Form of employment Not specified
Salary / Rate £33,775 - £41,359
Hours Not specified
Published 04/07/2025
Closing date 21/07/2025

Duties

a) Lead and manage other members of the team through supervision, advice & welfare meetings etc in coming to agreement on implementation of policies and procedures tasks and pathways for client cases. b) To manage a caseload of clients as agreed with the Director and the Advice & Welfare team representing/advocating for the client, as necessary c) To help develop partnership and networking opportunities to expand our repertoire of providers in housing and other key areas d) Keep up to date with appropriate legislation and policies. In doing so, attend relevant training to deliver “best advice” and make recommendations/research required training for other members of the Advice & Welfare team e) Write reports and deliver statistics on your clients as required f) Maintain confidential records and administrative systems including database, block grants and petty cash systems amongst others g) Contribute newsletter articles on a quarterly basis h) Attend team meetings of all staff as required i) Ensure compliance with all society policies relating to Advice & Welfare and the centre the senior worker in the team, you will be expected to assume responsibility/provide support in the following areas: a) Providing statistical analysis and reporting as required by LB Southwark grant which supports the cost of running the Advice & Welfare team in part b) Providing ad-hoc reports/case studies to support external grant applications on behalf of the society c) Support the Safeguarding Lead (the Director) in producing the Safeguarding policy and associated materials, ensure that the Advice & Welfare Team have up to date Safeguarding and Prevent training d) Manage all formal Subject Access requests in line with the Data Protection Act 2018 and support members of the team undertaking SARs on behalf of Advice & Welfare clients e) Manage and disseminate all private rented property vacancies to the curated list of recipients on a daily basis f) Assume responsibility for the database to maximise efficiency and ensure that all records are maintained to enable production of reports g) Maintain all grant spreadsheets for accuracy and in readiness for annual accounts/audits h) Be responsible for managing regular Advice & Welfare meetings and subsequent actions arising from those meetings i) Prepare Advice and Welfare presentations for bi-monthly management committee and attend said meetings These are the principal responsibilities. However, the Director may require staff members to undertake other duties, as and when circumstances dictate – for example, staff/volunteer shortages, holidays, special occasions, etc.

Essential criteria

Experience of working in Housing, care or voluntary sector, in paid or voluntary capacity (E) Experience of assessing client needs (E) Experience of working in a day centre or in an advice centre (D) Experience of working with homeless and vulnerable people, in paid or voluntary capacity (D) Experience of working with an established private rented sector scheme (D) Skills and Abilities Good communication skills, verbal and written, including report writing (E) Fluency in another European language (D) Ability to lead colleagues within the Housing and Welfare Advice Team (E) Ability to use IT packages, i.e. Microsoft Office applications (E) Ability to work with external agencies (E) Ability to act and respond calmly and in a professional manner to challenging and demanding situations and incidents (E) Ability to manage own workload (E) Empathy with clients (E) Committed to social justice (D) Clean driving licence (D) Educational Qualifications: Good general level of education (E) Knowledge General knowledge of welfare benefits system and housing provision (E) Understanding of Christian faith (E) Understanding of housing legislation relating to homeless people (D) Knowledge of poverty and homelessness issues (D)

Documents

  • No documents available

This vacancy is closed and is no longer taking applications