Vacancy overview

Guy's and St Thomas' strives to maintain a clean and welcoming environment across all its sites. 

We are looking for dedicated and dynamic Housekeeping Assistants to join our Soft Services Team at St Thomas’ Hospital.

You will have previous housekeeping experience in a facilities environment and be confident at:

• Delivering exceptional customer service
• Having a commitment to carrying out tasks with a great attention to detail
• Demonstrating a natural ability to work with colleagues as part of a large and diverse team
• Demonstrating flexibility in your role e.g. providing housekeeping support to other areas if required at short notice, including clinical areas.

‘Putting Patients First’ is one of our Trust Values and all team members must be friendly with a willingness to help patients, visitors and colleagues at all times.

• Provides an efficient and effective housekeeping service to their designated areas of responsibility. There will be times that you will be required to work at alternative sites across Guy’s, St Thomas and community sites due to the needs and demands of the service.
• Conducts a wide range of housekeeping duties including:
• Vacuums carpets and upholstery; carries out dust control, damp mopping, machine buffing and spray cleaning of hard surfaced flooring.
• Damp dusts furniture and all surfaces, including those at high level; cleans internal glass and removes finger marks e.g. on doors and surrounds.
• Cleans bathroom and kitchen fittings, including toilets, basins/sinks, baths/showers; and removes any bodily fluids present from surfaces, as dictated by local procedures.
• Maintains high standards of tidiness within their designated areas of responsibility.
• Replaces all consumables; ensuring they are fully stocked at all times, including hand towels, hand soap, toilet rolls and waste sacks.
• Empties and cleans waste bins, ensuring items are disposed of both safely and correctly in accordance with the waste and infection control policies.
• Assists with the movement of stores and cleaning materials.
• Makes beds to ‘hotel style’ standards, including the staging and styling of room accessories, where service requires.
• Carries out their duties in all areas of the Trust, including mental health wards, isolation rooms and barrier nursing areas, including aseptic cleaning, as and when dictated by local procedures.
• Ensures specific work is completed to a satisfactory standard by undertaking routine and ad-hoc environmental quality audits within the scheduled area of work. Utilising performance monitoring systems, either electronic or manual to report areas of concern.
• Utilises ‘image of the service’ initiatives, ensuring high presentation and commercial standards are maintained at all times; adhering to SLAs and CQC/PLACE audits.
• Contributes to the continuous improvement of the service, increasing client satisfaction and flexible working practices; prepared to offer support and cover on a cross-site basis if necessary.
• Assists other team members as requested by the Housekeeping Team Leader.
• To interact with patients and visitors and follow the trust values whilst carrying out your duties.

Good Command of written and spoken English

Experience of working in a healthcare environment

Cleaning Experience

Patient / Customer focused

Works as part of a team

Self Managing

Flexible

Adaptable to change

Organised

• BICSc certificate

To apply for this role you will need to fill out an application form on the NHS 'Trac' website by following this

link: Staff Bank Housekeeping Assistant - St Thomas' site | Job advert | Trac 

If you do not have a Trac account, you will first need to make one.

For help with applying for this role, please email [email protected]