We are looking for dedicated and dynamic Food Service Assistants to join our team.

• These positions are based at Guy’s Hospital, St Thomas’ Hospital, and various Community sites 
• We are recruiting to a number of posts with a variation of working hours and site locations

• Liaises with the clinical team, specifically the Mealtime Co-ordinator and observes the dietetic data noted on the ward level Nutrition Boards 
• Takes and records temperature readings of the food prior to serving
• Checks that all documentation relating to the patient catering service is readily available in both the patient’s bedside locker and also in the kitchen; obtaining replacement copies as and when necessary
• Contributes to the continuous improvement of the service, increasing client satisfaction and flexible working practices; prepared to offer support and cover on a cross-site basis if necessary
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• Good knowledge of food hygiene techniques and procedures.
• Good customer service skills, with the ability to respond sensitively to patient queries; demonstrating empathy and compassion.
• A methodical and accurate approach to work activities and capable of following procedures and systematic processes.
• Ability to manage time, organise and prioritise work; whilst showing initiative when working on their own and as part of a team.
• Ability to work under pressure and to tight deadlines
• Ability and willingness to learn new skills and to attend training
• Good team member with the ability to communicate and engage effectively with all grades of staff, within a busy and challenging environment
• Committed and enthusiastic towards providing high service standards.
• Ability to work quickly and efficiently
• Problem solving skills
• Willing to undertake further training as necessary
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• NHS Foundation Trust knowledge.
• Allergens awareness.
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• Experience of working within the healthcare profession or hotel/ restaurant 
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• An understanding of special diet requirements.
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• Good command of the English language, including oral and written communication skills.
• Good numerical skills
• Basic Food Hygiene Certificate
• Experience of using IT systems including Microsoft Office packages.
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Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust,  or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.