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Step into a new space where technology meets culture as Head of Visitor Experience. This is a fixed term contract of 24 months.
This is a launch-phase leadership appointment for an AI exhibition and education space. You will take full ownership of building the site’s operational foundation before the doors open, and lead an engaged team of up to 25 people once they do. From designing the staffing structure to establishing workflows, SOPs and visitor experience standards, your impact will be visible from day one.
You bring at least five years of senior leadership experience within a museum, visitor attraction, cultural venue or commercial leisure environment. You have delivered a site opening or built an operational team from scratch, and you know how to scale a frontline team without losing standards.
You are financially confident, compliance-literate and passionate about emerging technology. You translate complex operational data into clear stakeholder communication, and you lead with energy, calm and genuine people focus.