Key Responsibilities:
· Serve as the primary contact for employee relations, providing practical HR advice and supporting ER (Employee Relations) casework such as investigations, sickness, occupational health, probation reviews.
· Provide guidance to managers on feedback, performance conversations and capability management
· Manage HR operations including contract changes, compliance, audits and employment law guidance.
· Build strong stakeholder relationships to be a trusted support on HR matters and champion engagement and cultural initiatives with feedback sessions across teams.
· Manage and administer all HR activities including optimise the HRIS (HiBob), deliver HR inductions, and support payroll and benefits processes.
· Lead strategic HR projects, salary reviews, workforce planning, and assist with mergers and acquisitions.
· Directly manage the Recruitment Coordinator, overseeing recruitment strategy and process improvement.
· Drive continuous improvement in HR practices and service delivery.
· Oversee benefits administration, including medical insurance and life assurance schemes.
· Support the Employee Experience Director with implementing the ‘People Plan’ including policies, toolkits and employee experience initiatives.