We operate with COVID safety procedures in place and the team are currently working flexibly both at home and in the office. As this role is resident engagement focused there is a requirement to maintain our outreach work in the borough, operating in line with government guidance.
What you’ll do
As the Communication and Outreach Officer, you will research, develop and deliver projects to promote effective recycling and responsible environmental behaviours to communities across the borough of Lambeth. You will be passionate about improving recycling and reducing waste, and keen to use behaviour change theories to deliver impactful campaigns.
You will be responsible for communicating with residents to solve issues and inform them of any changes to their recycling and waste services, as well as delivering face-to-face community engagement activities to achieve project goals. This could include identifying target groups and developing appropriate strategies to deliver key messages, developing and delivering community events, and door-knocking target areas.
● Researching, developing and leading new campaigns and projects to increase recycling and reduce waste
● Delivering outreach work across the borough (working with third parties may be required)
● Creating briefs and managing relationships with design agencies, printers and other third party suppliers to provide effective marketing materials
● Communicating with residents and the council on recycling and waste issues, ensuring that the information provided is of the highest possible standard and conforms to the correct format and style
● Liaising with the operational team on service issues and campaign plans
● Supporting the Digital and PR Officer in the preparation of press releases, website updates, and social media communications
● Conducting internal PR to engage with staff.
Benefits you will receive within this role are
● The option to join the Veolia Pension Scheme
● Access to Veolia Rewards, benefits and discounts
● Free eye testing and money towards glasses if required for work purposes
● 25 days annual leave + statutory bank holidays
Where you’ll work
You will be based in our Lambeth contract within the Education, Communication and Outreach (ECO) team, consisting of three officers, the contract ECO manager and area ECO manager. During Covid-19 flexible home working is permitted, with one to two days a week in the office depending on requirements. The office is the central hub for a diverse workforce who coordinate and deliver essential waste management and street cleansing services across the borough.
Veolia employees are employed under standard terms and conditions and in order to promote fairness, any changes to roles/grades as part of an employment offer we make to existing staff-graded employees will be subject to the acceptance of the standardised terms and conditions. Therefore, please be advised that any new terms and conditions may differ from your current contract with Veolia if you are staff-graded.
Who is Veolia?
We are the UK leader in Environmental Solutions. We offer services and expertise in waste, water and energy management helping to build a more sustainable future. As a global organisation, our work focuses on delivering simple but innovative solutions to preserving natural resources, reducing pollution and protecting our environment.
We live in a world that needs to take care of its resources, and our mission is to 'Resource the World'. Improving communities and protecting the environment are right at the heart of our business.
It takes more than just words and ambition to achieve this, it takes the daily efforts of thousands of people across the UK to bring it to life. Together our employees make our communities better. They are the resourcers, behind the resources