Vacancy overview

Mosaic Clubhouse is an integrated clubhouse and resource centre providing personalised community support to people with mental health problems in Lambeth. Our aim is to create a supportive community and opportunity centre, designed to identify and fulfil individual and collective potential. Members’ work, energy and ideas are needed to make the clubhouse function. Clubhouse members actively participate in decision-making and in all the operational and administrative functions of the clubhouse, and the services it provides to members and visitors to the centre.

The Employment, Education and Information Unit is dedicated to providing members with opportunities to access employment and education opportunities. It also runs the Information Hub, a signposting and referral service aimed primarily at the general public in Lambeth. In supporting members to achieve their vocational goals, the Unit also engages members in a work-ordered day which includes the creation of a regular newsletter, employment and course bulletins, job skills workshops and other unit tasks.

The worker in the Employment, Education and Information Unit will engage with members to support them on their recovery journeys. Principally, this will involve helping members to access the work-ordered day as well as employment and/or education opportunities. This will involve managing transitional employment placements and, working closely with agencies such as Opportunity Lambeth and Job Centre Plus, supporting members with all that is required to make successful job applications for sustainable positions.

This is a full-time position and the post-holder is required to work to the ethos of recovery with the specific role of engaging members and organising the work so that it is accessible to all. At all times, the post holder will work in partnership with the members and staff of Mosaic Clubhouse and must promote participation in all the work generated by the clubhouse, including decision making and governance.

Responsibilities:

• Identify members’ strengths and skills by involving them in the work of the clubhouse and, in so doing, support members to regain confidence and self-esteem.
• Assist members to build a positive relationship with the clubhouse by identifying and achieving goals, then building on these achievements to make further progress.
• Ensure that goals, individual support and vocational outcomes are monitored and recorded using our database, Salesforce.
• Work under the guidance of the Employment, Education and Information Unit Coordinator in all activities and operations in the unit, especially the focus on education and employment opportunities for members.
• Assist in the overall management of the Transitional Employment Programme and provide individual mediation and support as required.
• Working closely with the unit coordinator, take the lead in monitoring the progress of those members on TEP, working to ensure that they complete their TEP equipped to continue their journeys toward independent employment and, where possible, that they are actively engaged in making job applications.
• Working in partnership with clubhouse members and staff, assist members to access and maintain employment opportunities, whether through TEPs, supported or independent employment.
• Promote the uptake of educational opportunities, both those provided within the clubhouse and within the wider community.
• Help with the production of internal and external newsletters and other communications media used by the Employment, Education & Information Unit.
• Working with our partner organisations, help to influence and support employers in the local community to develop a positive attitude towards employing people living with a mental health condition.
• Work with members to deliver information and signposting services for members and visitors via the Information Hub.
• Motivate and engage members in the work of the Information Hub, identifying and delegating tasks, providing supervision needed by the members.
• Any other duties, which may from time to time be agreed with the Chief Executive, Programme Manager or Employment, Education and Information Unit Coordinator. Other Activities
• Comply with Mosaic Clubhouse’s policies and procedures and with Clubhouse International Standards, in accordance with all instructions, information and training supplied.
• Work alongside members, respecting and promoting the ethos and philosophy of Mosaic Clubhouse.
• Help members and staff to create a welcoming atmosphere for visitors and members.
• Assist in the induction and training of new members and staff.
• Promote positive understanding and awareness of mental health issues amongst others and promote Mosaic Clubhouse and its model of recovery within the wider community.
• Attend, participate and chair meetings within Mosaic Clubhouse, encouraging and facilitating the participation of members in governance and decision-making.
• Attend and participate in the social and leisure activities of Mosaic Clubhouse in the spirit of the clubhouse philosophy. This will include some evening, weekend and public holiday work on a rota basis.
• Participate in routine cleaning and maintenance tasks as required.

All staff will be given training in information governance (General Data Protection Regulations) and its importance and will be expected to undertake and successfully complete an online assessment to demonstrate their competence in this area.

• Proven track record of supporting individuals towards successful employment and educational development in the context of mental health or other disadvantaged groups.
• Understanding of the challenges faced by people living with mental health issues in accessing the labour market.
• Prior experience working with mental health services users in a community rehabilitation programme / support or therapeutic context.
• Understanding of the needs of people with a mental illness issues, relevant legislation and practice guidelines e.g., current mental health legislation and health and safety legislation.
• Prior experience of planning and implementing activities and events.
• Excellent IT skills: experience with Microsoft Word and Excel, email, search engines.
• Educated with good grades at ‘A’ Level or equivalent as a minimum.

• Prior experience of working within a clubhouse context or similar participatory managed programme.
• Good knowledge base on community opportunities within Lambeth.
• Understanding of performance indicators and how they relate to the work of Mosaic Clubhouse.
• Demonstrated team leadership skills including motivating people to set and reach targets.
• Evidence of further study/training since leaving school.
• Full, clean driving license.